27 Oct 2015
Download fileThis module emphasized the links between sustainable consumption and production and consumer protection. Measures that promote resource efficient and cleaner...
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Strengthening Technical Competency on Consumer Protection in Environment -
Strengthening Technical Competency on Consumer Protection in E-Commerce 27 Oct 2015The purpose of this Module is to provide a resource for instructors seeking to train participants in how to deal with systemic problems that arise in the...
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ASEAN Consumer Complaints Leaflet 21 Apr 2015This leaflet contains information on hotlines and/or national focal points in all AMS for consumer...
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Guidelines for the selection and implementation of Complaint and Redress Models 11 Feb 2014The Guidelines include an overview of the importance of consumer policy and recent developments in consumer protection In the ASEAN Economic Community. They...
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ASEAN Complaint and Redress Mechanism Models 11 Feb 2014Models for the Development of Internal Complaint Systems and External Consumer Redress Schemes in ASEAN, is Output 5 of the Development of Complaint and...
