21 Apr 2015
Download fileThis leaflet contains information on hotlines and/or national focal points in all AMS for consumer...
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ASEAN Consumer Complaints Leaflet -
Guidelines for the selection and implementation of Complaint and Redress Models 11 Feb 2014The Guidelines include an overview of the importance of consumer policy and recent developments in consumer protection In the ASEAN Economic Community. They...
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ASEAN Complaint and Redress Mechanism Models 11 Feb 2014Models for the Development of Internal Complaint Systems and External Consumer Redress Schemes in ASEAN, is Output 5 of the Development of Complaint and...
