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Consumer Rights and Responsibilities

The prevalence of deceptive practices and irregularities in the market means that governments have to intervene to safeguard the interests of consumers by recognizing and upholding their rights in various legal instruments, including consumer protection laws.

The United Nations Guidelines for Consumer Protection (UNGCP), a set of principles first adopted by the UN General Assembly, sets out the main characteristics of effective consumer protection legislations, enforcement institutions and redress systems, and recognises eight basic consumer rights and responsibilities. For more information please click this link.