Home / Brunei Darussalam

History

Formerly known as Price Control Division and Consumer Affairs Division. On 1 August 2017, the Department of Competition and Consumer Affairs achieved a milestone where it merged with the Competition Division under the Department of Economic Planning and Development.

 

Vision

Enhanced market efficiency and consumer welfare.

 

Mission

Competition

Developing a more efficient market through deterring anti-competitive conducts and fostering competition

 

Consumer Protection

Promoting sustainable consumption through deterring unethical and unfair business conducts

 

Price Control

Setting price limits of selected essential goods specified in the law to maintain accessibility

 

Functions

  • Enforcing:

(i) the Competition Order, 2015

(ii) the Consumer Protection (Fair Trading) Order, 2011

(iii) the Price Control Act, Chapter 142

  • Serving as the Executive Secretariat to the Competition Commission of Brunei Darussalam (CCBD)
  • Promoting competition and consumer protection to nurture efficient and vibrant markets in Brunei Darussalam
  • Cooperating with relevant stakeholders to coordinate national competition and consumer policies
  • Developing and implementing awareness and education programmes on competition and  consumer affairs matters, covering both consumer protection and price control
  • Handling relevant consumer complaints
  • Focal coordinating agency for Brunei Darussalam's involvement in international and regional competition and consumer protection matters
  • Controlling and monitoring prices of selected essential goods
  • Promoting ethical business conducts through monitoring cheap sales and promotions activities, as well as ensuring display of prices

 

Reach us

Address

Level 3, West Wing, Room 3.06

Department of Economic Planning and Statistics

Block 2A, Jalan Ong Sum Ping, BA 1311

Negara Brunei Darussalam

 

Consumer Hotline

Talian Darussalam 123

 

Mobile App

PenggunaBijak

 

Email

dcca@jpes.gov.bn

consumercomplaint@jpes.gov.bn

aduanpengguna@jpes.gov.bn

sales@jpes.gov.bn

 

Telephone

+673 2 230223 (office hours)

 

Fax

+673  2230203

Consumer Association of Brunei Darussalam (CAB)