History
Formerly known as Price Control Division and Consumer Affairs Division. On 1 August 2017, the Department of Competition and Consumer Affairs achieved a milestone where it merged with the Competition Division under the Department of Economic Planning and Development.
Vision
Enhanced market efficiency and consumer welfare.
Mission
Competition
Developing a more efficient market through deterring anti-competitive conducts and fostering competition
Consumer Protection
Promoting sustainable consumption through deterring unethical and unfair business conducts
Price Control
Setting price limits of selected essential goods specified in the law to maintain accessibility
Functions
- Enforcing:
(i) the Competition Order, 2015
(ii) the Consumer Protection (Fair Trading) Order, 2011
(iii) the Price Control Act, Chapter 142
- Serving as the Executive Secretariat to the Competition Commission of Brunei Darussalam (CCBD)
- Promoting competition and consumer protection to nurture efficient and vibrant markets in Brunei Darussalam
- Cooperating with relevant stakeholders to coordinate national competition and consumer policies
- Developing and implementing awareness and education programmes on competition and consumer affairs matters, covering both consumer protection and price control
- Handling relevant consumer complaints
- Focal coordinating agency for Brunei Darussalam's involvement in international and regional competition and consumer protection matters
- Controlling and monitoring prices of selected essential goods
- Promoting ethical business conducts through monitoring cheap sales and promotions activities, as well as ensuring display of prices
Reach us
Address
Level 3, West Wing, Room 3.06
Department of Economic Planning and Statistics
Block 2A, Jalan Ong Sum Ping, BA 1311
Negara Brunei Darussalam
Consumer Hotline
Talian Darussalam 123
Mobile App
PenggunaBijak
dcca@jpes.gov.bn
aduanpengguna@jpes.gov.bn
Telephone
+673 2 230223 (office hours)
Fax
+673 2230203