Training Manuals on Professional Services
ASEAN , 19 November 2018
The project “Development of Teaching Tools to Apply Good Consumer Protection Practices in 6 Priority Sectors” is among the consumer protection initiatives supported by the ASEAN-Australian Development Cooperation Program Phase II (AADCP II). It is an offshoot of an earlier project, “Strengthening Technical Competency for Consumer Protection in ASEAN,” which produced technical modules on 6 Priority Sectors, namely: (1) Consumer Credit and Banking; (2) Product Safety and Labeling; (3) Environment; (4) Phones, Internet Services, and E-commerce; (5) Health Care Services; and (6) Professional Services, with the assistance of UNCTAD.
This module focuses on the Professional Services, including a summary of current rules and practices for registration and discipline of medical and legal practitioners in the ASEAN Member States (AMS). It aims to provide trainees, who are officials and heads of agencies, with additional competencies in terms of technical knowledge, better understanding of industry policies and practices, and skills in enhancing consumer protection in this sub-sector.
This Training Module will provide a resource for instructors seeking to train participants on how to deal with systematic problems that arise in the professional services within the ASEAN region.