The 2nd Online ASEAN Regional Capacity Building on Product Safety Compliance Monitoring and Surveillance (Offline and Online Platforms)

Jakarta, 12 March 2025 – The ASEAN Capacity Building Workshop on Compliance Monitoring and Surveillance in Offline and Online Markets was held virtually over the past two days, bringing together experts from the UK Office for Product Safety and Standards (OPSS) and the members of the ASEAN Committee on Consumer Protection (ACCP) and officials who lead product safety monitoring from ASEAN Member States (AMS).

The workshop provided participants with insights into the UK’s regulatory approach to product safety compliance monitoring and surveillance. Experts from the OPSS shared best practices and case studies on monitoring and surveillance methods to assure and enhance compliance, equipping AMS officials with practical knowledge to plan for effective monitoring and surveillance. Compliance monitoring and surveillance are essential for ensuring product safety in both offline and online markets. They help identify and mitigate risks associated with unsafe products, preventing them from reaching consumers and causing harm. By maintaining rigorous oversight, these measures enhance consumer trust and confidence, which are crucial for the sustainable growth of any market.

This initiative is part of the consumer protection technical assistance activities under the ASEAN-UK Economic Integration Programme (EIP) 2024-2028, through the Regulatory Reform Pillar implemented by the OPSS. By enhancing the capacity of consumer protection authorities, ASEAN reinforces its commitment to safeguarding consumers and ensuring safer products in both offline and online markets.