DTI dishes out tips to consumers on making online purchases
Philippines , 02 March 2022
In the age of COVID-19, the internet has made online shopping seamless – find an item you love, click the “buy” button and get a package delivered right at your doorstep. The prevalence of online shopping also heightened the use of digital payments such as e-wallets and online banking. However, these transactions do not always go smoothly and there are still plenty of reasons to safeguard one’s personal and financial information.
The Department of Trade and Industry - Consumer Protection Group (DTI-CPG) receives queries and complaints from consumers daily. In the recent months, most of those received and acted upon were related to online shopping.
The DTI reminds the public to be vigilant especially when engaging in online transactions. The following are some consumer tips:
“The DTI urges consumers to buy only from secured websites. Be wiser and more alert in order not to be taken advantage of by dishonest online sellers. We also urge online sellers to register their businesses with the government for them to avail of its services and to avoid unnecessary legal complaints.” DTI Consumer Protection Group Undersecretary Atty. Ruth B. Castelo underscores.