CPSO’s Market Surveillance finds over 2,900 unregistered household appliances sold online

In 2021, the Consumer Product Safety Office (CPSO) found more than 2,900 household appliances – classified as Controlled Goods – sold on major E-commerce platforms in Singapore such as Amazon, Carousell, Ezbuy, Lazada, Qoo10, and Shopee which was found to have not registered with the CPSO or did not bear a valid SAFETY Mark in accordance with regulatory requirements. These findings were a result of the CPSO’s market surveillance efforts and investigations of consumer complaints received between January to November 2021.

The top five categories of unregistered household appliances sold online which did not meet regulatory requirements were AC adaptors, portable socket outlets, cooking appliances (such as toasters, grills, and hotplates), hair care appliances (such as hair dryers), and liquid heating appliances (such as kettles and hot water dispensers).

Working with the CPSO, the E-commerce platforms have since delisted these unregistered household appliances. The CPSO has also issued fines or warnings to sellers of these products. Sellers found guilty of selling unregistered controlled goods are liable upon conviction, to a fine not exceeding SGD 10,000 or imprisonment for a term not exceeding two years or both.

For more information on the CPSO as well as news or updates on Singapore Consumer Product Safety, please visit https://www.consumerproductsafety.gov.sg/.