Complaint Form

Consumer Data

Complaint Data

Full Name & Salutation *
Email *
Phone *
Gender *
Nationality *
ID Number/Passport Number *
Current Location *
(The country where you are currently based in)
Type *
Category *
Others *
Description of Complaint *
(Please also provide details on the incident and its location, name of store/marketplace, information about the product/service as well as date of purchase/advertisement)
Upload document
(Can be in form of screenshots of the advertisements in any channels, conversations with seller via messaging apps, proof of payment/invoice, delivery slips, etc)
(Max. size: 200MB. For single documents, .png, .jpg, .pdf allowed. For multiple documents, .zip, .rar allowed)